Every Vertex film is covered by a comprehensive warranty honored at every Vertex Certified Studio across Malaysia. Because films built without compromise deserve coverage that won't compromise either.
| Oasis | Glacier | Canopy | Aurora | |
|---|---|---|---|---|
| Coverage Period | 5 years | 7 years | 7 years | 10 years |
| Color Stability | ✓ Covered | ✓ Covered | ✓ Covered | ✓ Covered |
| Adhesive Failure | ✓ Covered | ✓ Covered | ✓ Covered | ✓ Covered |
| Bubbling / Peeling | ✓ Covered | ✓ Covered | ✓ Covered | ✓ Covered |
| Nationwide Honored | ✓ | ✓ | ✓ | ✓ |
| Transferable | — | — | ✓ | ✓ |
Your warranty travels with your vehicle. Whether you bought your film in Kuala Lumpur, Penang, or Johor Bahru, any Vertex Authorized Service Centre across Malaysia will honor your warranty without question.
Every installation includes a digital warranty card linked to your vehicle and installation date — no paper to lose, no fine print to decipher.
If something goes wrong, our certified studios assess the issue, document it, and process the replacement. You'll know exactly what's covered and what isn't — because ambiguity is the enemy of trust.
Even after your warranty expires, our studios remain at your service for inspections, advice, and re-installations at preferred rates. We build relationships, not transactions.
Cracked, broken, or shattered glass and resulting film damage are not covered under the manufacturer warranty.
Damage caused by abrasive cleaners, ammonia-based products, or scraping is not covered. We provide a care guide at every installation.
Film cut, removed, or re-installed by anyone other than a Vertex Authorized Service Centre voids the warranty for the affected area.
Distortions, scratches, or stress fractures present in the glass before installation are not the responsibility of the film warranty.
Visit any Vertex Authorized Service Centre with your vehicle. Our team will assess your film and guide you through the process — no paperwork required from your end.